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Streaming + Device & App

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Picture quality issues

Streaming on the Apple TV 4K the issue has come back since the last update if you're watching the app it will go into slow motion lag and chop this issue took forever to get fixed and now it has returned I stream the app on every possible streaming device that is on the market they are all having is

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"We couldn't play this content at this time. Please restart the app and sign in again."

This problem is back -- at least for me. Older thread has been closed. I'm now receiving the following message when i try to watch anything: "We couldn't play this content at this time. Please restart the app and sign in again." Windows 11. Both Chrome and Edge. Relaunched both. Rebooted computer. N

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Closed

Inadequate Configurability of Gemini user interface & remote (for the product design team)

I've been using DirectTV streaming over Gemini for a couple weeks now and here are some thoughts about the user interface & the remote, along with suggested fixes, that I've encountered. The Gemini Air remote has black buttons on a black cover--difficult to see in a darkened room while watching TV.

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Community Best Answer

Official Solution

Closed

"We couldn't play this content at this time. Please restart the app and sign in again."

I haven't watched anything on my computer in a couple of days and I'm now receiving the following message when i try to watch anything: "We couldn't play this content at this time. Please restart the app and sign in again." I'm using Chrome and i've tried clearing my cookies/cache. I've done a fresh

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Problem with fast forwarding

WIthin the past couple of weeks, I have been experiencing an issue when fast forwarding. As a typical example, I am watcing a recorded show (OR a show that is currently recording) and I fast forward say 5 minutes. I will get the clocking icon - then eventually a message that says there was an error

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AppleTV App usability is lacking

I have been using DirecTV Stream for about 5 months. Like the service, but frustrated with the poor AppleTV integration. Someone as large as DirecTV should have the ability to map FF/REW keys to those functions so when using a home theater with a 3rd party remote it works properly. Not to mention ty

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No FF or REW, skip weirdness with Apple TV 4K box

We just got an Apple TV 4K box (new from Apple), installed the DTV app, and love the picture and quickness of the response compared to previous Roku and Firestick we used. But, we don’t have Fast Forward or Rewind (with the preview box). Also, the skip forward normally does 90 seconds, then 60, then

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ESPN app hangs often on Gemini device

I have continuous issues with the ESPN app on the Gemini air device. If I exit the app and then return, often I get the spinning E after selecting a stream to watch. I have to resort to going to HOME system->apps on the device and "force stop" the app and clear cache. The app then restarts and all i

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How to stop gemini remote from turning on AV receiver

I have a gemini air device and a Samsung TV connected to a Denon AVR-X1000 AV receiver. I want the remote to turn on the Gemini Air device and the TV but not the AV receiver. But the remote insists on also turning on the AV receiver. Every attempt I have made to remove control of the AV receiver has

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Gemini Box Auto Shutoff

I finally figured out how to disable the annoying auto shutoff after 4 hours setting. I hope this helps someone struggling like I was to find the setting using the incorrect instructions provided online when Googling how to disable this. 1. Use the House button on the remote to open Settings. 1. Ope

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