Streaming + Device & App

Just started using 2 Gemini Air devices a month ago. One seems to work fine the other one not so good. The situation is this, I have a 1G fiber service. The Gemini Air is attached to a new Samsung, after watching a ball game for about a hour my iPad which i use for work related things starts to slow

Happened twice so far. If I watch a video in the Video Library, for example, 10 minutes into a 30 minute show then go to another. When I pull up the new video it starts at the same video position I bailed out on the first video. I then have to go to the beginning. I have an Apple TV so the only way

There seems to be a new bug introduced in the last two weeks. When we first turn on an Apple TV box, before selecting a DirecTV channel, we hear audio from a previously selected TV channel. Then when we choose a TV channel, we hear two audio streams at once. The fastest cure is to go back to the hom

Anyone else gone through nearly an hour of troubleshooting with chat and still seeing the TV loop over and over the same 15 second segment?

We are on our 3rd Gemini Air in four months and this one is also failing. It is constantly buffering even though our network is very strong. Fire sticks with the DirecTV app do not buffer. I am so sick of this. Yes, I have unplugged the fire Stick with no change. We are thinking seriously about gett

Trying to record a local channel today and get this message for all future events (clearly they have not happened yet). Can you please help?

How can I view my monthly statement for Direct TV?

What do extra TVs cost per month? How many TVs can we put on the account?

Please add support for direct numeric channel entry in the DIRECTV app for Apple TV. The Apple TV is a powerful and frequently updated streaming device, and the DIRECTV app works very well on it. However, one of the biggest things missing compared with DIRECTV satellite, Gemini, or Osprey hardware i

Why is using Gemini Air considered using the internet but using Roku for Directv is considered using streaming?