
Streaming + Device & App
Latest Conversations
Closed
Account Number
We signed up with Direct some months ago, I did not fill out this form. Our payments are on Auto. I would like our Directv account number, James(Jim) and Donna (Edited as per community guidelines). The Auto pay is with Chase United Awards last four digits of card are (Edited as per community guideli
Question
•
Streaming Account
56
3
0
Possible Cause Of Low Volume And Other Audio Issues
@DIRECTVhelp @cardinal30 Apologies for the length, please read through. For nearly two months, here and on other forums, those of us with Gemini equipment have been experiencing low audio volume which DirecTV has confirmed. In addition, some with and without Gemini equipment have been mentioning eve
Question
•
Watching & Streaming
104
3
0
Picture blacks out very often then eventually returns
At least 20-25 times per day my direct tv feed blacks out, then eventually comes back on. I have restarted everything multiple times with only temporary success
Question
•
Watching & Streaming
46
1
0
Bug Report: App search UI collapses HD channels into 4K tiles on 1080p Apple TV profiles
Device Details: Apple TV 4K configured manually to 1080p SDR output. Issue Description: When searching for live sporting events that are simulcast in both standard HD and 4K, the DIRECTV Stream search index collapses both broadcasts into a single 4K search tile. It completely omits the standard HD c
Question
•
Watching & Streaming
98
1
0
Gemini Air 72 hour look back not working
Can anyone confirm that 72 hour look back works and maybe tell me what steps you are using and which network. I have 2 new Gemini airs both with the same issue. I follow all the directions, selecting a network off the guide, getting to the single network vertical guide but can never get above the cu
Question
•
Watching & Streaming
150
3
0
Streaming Volume Very Low
Just recently, several of my channels (local and non local) volume have been very low. I have had this same equipment, TV and Direct TV setup for 2 years (including internet). I have tried all the suggestions that have been this forum, but it doesn't work. Why would this happen all of a sudden? It s
Question
•
Watching & Streaming
122
1
0
link apple tv to directv account
i have an Apple TV account that i want to link to my DirecTV account. the DirecTV web site says "Already have Apple TV? We’ve got you! You can link your existing Apple TV account to your DIRECTV bill", but then fails to provide any instructions on how to do that. on the account page there's only an
Question
•
Streaming Account
138
4
0
Closed
Can't record some programs
We are unable to record some of our favorite shows like Chicago Med, Fire and PD. We keep getting the message "Whoops, the program has already been aired, and can't be recorded anymore", even though the program is still to be aired.
Question
•
Watching & Streaming
1.7K
18
Question-problem with first bill
I recently returned to DirecTV after several years and signed up for the Entertainment package with a few premium channels that are free for the first 2 or 3 months (depending on the channel). Entertainment package is currently offered for $30 off for the first 3 months, bringing the total to $59.99
Question
•
Streaming Account
141
6
0
Never get the text one time code
Anybody else having trouble logging in when they ask you for the one time code and you never get it then you try to email it and it takes so long at times out then you’re locked out for 24 hours because you try too hard. I love to have two-step verification if it works, but this system is definitely
Question
•
Streaming Account
477
6
0




