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picture keeps dropping

have new visio 4k tv and ordered new gemini to go with my genie 54 to get 4k for new tv. problem picture goes blank, shows visio logo, then comes back in about 12 secounds. tech from dt has ben out 2 times finally replaced new gemini with another one but picture dropped once after tech left. he said

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Can purchases be deleted?

Can I delete titles I don't intend to watch anymore under purchases?

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33

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New NHL deal - teams still not available.

I was so excited to see that DirecTV added my local NHL teams (https://www.directv.com/insider/news/nhl-regional-channels-added.) However I'm still not able to see the games. I live in Iowa and the entire state is NHL-designated home territory for the Minnesota Wild and the St. Louis Blues, yet I st

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Volume extremely low on local station

Kgun. Channel 9 Tucson has had extremely low volume on all 4 tvs in my home for over month after being told by tech support they were working on fix

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97

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My team is MIA

I have all of my favorite pro and NCAA teams set to automatically record -- except for one. FYI, the American Athletic Conference ceased to exist in July, 2025, but y'all didn't get the memo. When I go to NCAA Football to American Athletic to . . . . There are no teams listed. The American teams sti

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Start of recording

Start all recordings at least 15 seconds before the scheduled time and extend the recording 15 seconds past the scheduled end. Some local stations seem not to have the clocks synced correctly.

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38

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Why does the recording that's supposed to be for game 2 of the world series show game 1 instead?

My library shows two world series games, 1 and 2. When I try to watch game 2, it shows the recording of game 1 instead. This is completely unacceptable.

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48

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My Directv Bill has fallen through the cracks

I have had Directv for many years. I know that they separated from AT&T some time ago. I want to unlink AT&T and Directv. However, when I call Directv, they tell me to call AT&T. When I call AT&T, they forward me to Directv. Also, trying to use AT&T phone system to talk to someone is a nightmare of

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42

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Detroit Red Wings @ Vancouver Canucks on DSN not recorded

I have DTV Stream set to record all the Wings games. However, last night's game wasn't recorded. When I checked recordings, I noticed that none of the DSN (Detroit Sports Net) games were recorded-only the ones on ESPN, TNT, etc. Literally every channel except DSN. Could DSN have some kind of restric

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33

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Reset my Home Network IP Address Counter

This year I have had some electrical issues at my single family home. I had lightning damage to my networking equipment, so I changed out my cable modem a few times. The power to the house was turned off multiple times (for many hours at a time) while the electricians were upgrading my electrical se

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