Volume extremely low on local station

Thanks for letting us know about the trouble with Channel 9, @ncourt. Our team is on it and actively investigating the issue. While we work on a fix, you can try using these troubleshooting steps to get back up and running Troubleshoot sound and picture issues | DIRECTV Support Melchisedec, DIRECTV Community Team

Have done everything you recommended and they don't fix it

We appreciate the effort, and we're working on it. Melchisedec, DIRECTV Community Team

To help us investigate further, please share the device you're using. Rhyan, DIRECTV Community Team

Directv stream gemini, and 2 roku sticks, and 1 roku streambar

Thanks for sharing — we'll look into this more. Rhyan, DIRECTV Community Team

Your tech support person told me the same thing 2 months ago 

Rest assured we'll provide an update once it's available. We appreciate your patience. Rhyan, DIRECTV Community Team

Could you share with us the specific times and titles when this issue is occurring? Charles, DIRECTV Community Team

all the time on channel 9 KGUN

Thanks! We'll pass this to the team to help with their investigation and will post updates here as they become available. Charles, DIRECTV Community Team

We appreciate your patience, @ncourt. Our team investigated but couldn't replicate the audio issue on channel 9 KGUN. If you're still experiencing sound trouble on this channel, reach us using this link DIRECTV Customer Service - Phone Support & Chat Melchisedec, DIRECTV Community Team

I still have volume problem with channel 9 kgun Tucson on 4 tvs in .y home. One tv with gemini ,2 with Roku stick and one with roku streambar. Identical problem with all. Extremely low volume on that channel, while all other channels and apps work fine. I guess I'm going to have to live with it. If I access abc through Disney plus, it works fine. I may try it through different provider like sling or you tube tv and see if they have that problem

We have a specialist who can further help. Sending you a PM now. Melchisedec, DIRECTV Community Team