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Question
Poor picture quality bit rate
4K televisions have been out for years some TVs even talk about 8K DirecTV streams has always had the best picture quality for better than anyone else for 1080p but now they have taken away the option within the app for picture quality good better best and since this they have lowered the bit rate a
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Streaming + Device & App
10
1
0
Closed
Direct TV not recording what I want
I want to record NBC Nightly News on my local NBC channel 6 at 5:30PM. But Direct TV is refusing to record that, and instead it is recording a program on NBC News Now channel 4004 at 9PM. Both the channel and the time are wrong. When I watch what is recorded, at about 7PM, it's useless day old news.
Question
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Streaming + Device & App
104
11
0
Pausing a show
How can you pause a program on live tv and then come back to watch it 20 minutes later. It never seems to hold the program. I have never had this issue with other services. We have a Samsung TV with Apple TV. Also, how do you rewind a show quickly.
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Streaming + Device & App
2.6K
5
Pending issues
Are there any updates on the following: 1)ability to custom sort channels on live guide. 2)ability to upgrade to no ads on Disney/hulu thanks
Question
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Streaming + Device & App
22
1
0
Apps Order--Osprey
After the last update on the Gemini box (Osprey) ---when you press the apps button ----the apps list is no longer listed n order of last used. It's just a list of the apps you have installed. Software update version 34.5.9.27. Same update on the Gemini Air doesn't cause the glitch. Device restart do
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Streaming + Device & App
111
10
0
Directv Pricing
I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p
Question
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Satellite
83
4
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How to configure Orei Downscaler for Gemini Air on older LG TV
I am trying to use a Gemini Air on an LG 55LE8500 TV. The TV is 16 years old and only has v1.3 HDMI ports. I have a strong wifi signal (verified two ways). The Gemini Air ‘sees’ the Directv feed just fine, but after a few minutes goes to a blank screen when trying to open (watch) live TV or ‘My Libr
Question
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Streaming + Device & App
19
1
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When can we expect a bug fix for the new UI? (July 2026 - Workaround included)
I, like many others DirecTV users, am somewhat disappointed that the newest update to the User Interface is very buggy and leads to a runaround. The current experience is to click the list button and have the blank screen that talks about how to record "Live Shows" and how it will appear on the scre
Question
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Satellite
130
9
Gemini Air
How can I activate a Gemini Air I purchased elsewhere? Thanks
Question
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Streaming + Device & App
29
3
0
System comes back on by itself after I turn it off.
I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se
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Satellite
18
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