Satellite

I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p

I, like many others DirecTV users, am somewhat disappointed that the newest update to the User Interface is very buggy and leads to a runaround. The current experience is to click the list button and have the blank screen that talks about how to record "Live Shows" and how it will appear on the scre

I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se

I turned my television this morning and it immediately started with a software update. The screen is saying about 10 minutes. That was 50 minutes ago, and it's still showing "software update" in progress. The screen is not frozen. I don't think this is normal. I'm afraid that if I try resetting my G

does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i

https://www.directv.com/insider/news/scripps-resolution/

New interface is terrible for anyone who manages their Upcoming Recordings. Ways to Watch feature does NOT allow you to record.... Instead you now have to search, hunt, and peck your way through the guide to do each separately. Please fix and bring back the ability to record different/later airings

We tried setting up a recording for a series to see only new episodes, and the icon to show the status doesn't appear. Going back to edit for all episodes didn't work, either. This new guide is has too many bugs and shouldn't have been pushed out.

Recently when I connected any of my bluetooth headphones to my Gemini box, the satellite feed froze, and if I change the channel, all I get is a black screen with the channel information header. The apps work fine. Tech support sent me a replacement box and said that the updated firmware would solve

Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to