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Billing
I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c
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Satellite Account
90
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Screen says turn on cable/satellite box is off will not turn on.
Triangle shape box has 1 green light 1 orange light. Ethernet connected to small receiver box
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Watching on Satellite
69
3
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Closed Capyioning
I have noticed a SERIOUS decline in the closed captioning presentation over the last few months. Complete sentences are eliminated or truncated so badly only the last three or four words are displayed. Recently a full minute or more was not captioned at all. Captioning is not presenting enough text
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Watching on Satellite
59
2
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Closed
cable/satl box is off
cable/sat box will not turn on,the black remote will turn tv and small box off/on,nothing else works.brought items from home for vacation nothing works. what did i do or not do
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Watching on Satellite
44
1
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vacation with stream
Ihave a directv box from home and a remote,what do i connect to box or.......
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Watching on Satellite
69
5
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remote
turn tv on with black geniebut,off with tv remote only.2 blue lites on genie slowly blink blue for few minutes then screen says video lost 615.remote will not pick on screen troubleshoot or Qr.press ok and blue lites start slow blinking,after several seconds screen has directv floating around screen
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Watching on Satellite
75
2
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HR 54-500 gets code 88 can't communicate
I have a new HR 54-500. It shows in am connected to ethernet but when I do a speed test it can't. I have unplugged, reset, several times. I keep getting a code 88
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Watching on Satellite
77
5
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Gemini Satellite
I upgraded to a Gemini from a Genie mini. The picture quality is terrible after the switch. It was perfect before. It is hard wired to coax using an ethernet adapter. The colors are washed out and there is a lot of picture noise and most of the channels are not sharp. I've been with directv over 20
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Watching on Satellite
240
40
ESPN Unlimited
I used to have a DIRECTV Stream account. I had taken advantage of the included Disney Bundle. When I switched to Satellite, I never received the ESPN Unlimited activation email, and now I no longer have access to ESPN Unlimited. When I log into my DIRECTV Account, where the link would be to request
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Satellite Account
240
3
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