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INactive- No service account sent to collections

Years ago, we kept having issues with our connectivity. The final time service was completely out and a technician needed to come out and service dish/ cable etc. We were canceled on twice and as we were dealing with our child being sick, we contacted them and told them to cancel altogether. They as

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Favorite team recordings from wrong channel

I have Center Ice and setting to record my favorite team's games. But the dvr records the wrong channel (seems to be the local network from where the opponent is), not Center Ice channel. The consequence is that since the wrong channel is not in my lineup, I get the error message and the game is not

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Bills paid months ago are now showing past due.

I show 2 monthly payments for posted for January 30, 2026 ($322.70) and February 25, 2026 ($367.80). On May 5th both of these amounts were added back on to my bill. Months later! These have cleared my account. I don't understand why these were reposted. Now I have been threatened with a past due act

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Pixelation Issues on CBS

I have Directv via a dish, and have had pixelation issues since before Christmas. A technician came out and replaced the LNB on my dish and I was still having issues. He came back and replaced my receiver box. There is less pixelation, but I'm still seeing intermittent issues, primarily on CBS. Plea

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I cant watch the reds

I haven't been able to watch reds for 2 weeks whats going on i was able to watch the games at start on reds.tv at the start of the season do I need to buy the subscription or do I need to restart my device which I tried it saids I need to press this button - i cant find it on my remote or I need to

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Accepted Solution

cannot delete recordings from my directv app playlist remotely

Trying to delete recordings from my directv app playlist remotely and cannot.

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No Sound

I have two DirecTV receivers that have stopped putting out sound. Tried re-setting, unplugging, etc...no luck. Other peripherals plugged into TV's (Amazon Firestick) sound fine. I have 5 other DirecTV receivers that still sound fine as well. Receivers are about 8 years old, if that matters. Thanks f

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DirectTV remote access for other TV’s

Hello, I am a new customer with DirecTV and wondering if I will need additional remotes for each TV. All are Samsung devices that are streaming capable there is one TV that is programed with remote supplied. It is possible to view on the other TV’s but I want the same remote capablility as the main

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The last few days I cannot fast forward genie recordings from the Directv app. Was working fine before that.

I used to be able to move forward to my last location on a genie recording when viewing on the Directv app. All of a sudden it quit working the last couple of days. I did reboot my genie.

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April 2026 update terrible - need ability to record Other Ways to Watch episodes

New interface is terrible for anyone who manages their Upcoming Recordings. Ways to Watch feature does NOT allow you to record.... Instead you now have to search, hunt, and peck your way through the guide to do each separately. Please fix and bring back the ability to record different/later airings

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