Satellite Account

I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p

We canceled our service after approximately 18 years due to high monthly bills. A few days later we checked and the service was still active, so we called to rectify. The agent was very concerned that we had canceled and offered us a one month discount if we reactivated. She also told us we could ca

Good Morning Everyone, I signed up for DIRECTV satellite service about a month ago, and overall I've been really happy with it so far. We live in a very rural area where internet options are pretty limited. We have internet, but we're lucky if we consistently get around 50 Mbps. Because of that, str

I'm another one who was given access to ESPN unlimited but now I can't get in. I activated this back in December and as of a few days ago, the ESPN apps are not letting me see the Unlimited content and saying I need to sign up for a plan. If I go to my DirecTV account page, there is no activation li

How do you report a scam that I believe may be a Direct TV internal job, due to the fact they accessed my Direct TV service and initiated the offer on my TV. The person had me go to my TV, tell him what I saw on the Movie Channel, which was not activated because I did not subscribe to those channels

Called to cancel due to loss of Sunday Ticket. Agent tells me they haven’t lost it, to put account on hold until season starts “in case corporate can work it out.” I do that. Eventually call to cancel service altogether. Now am getting billed because when I canceled service, I supposedly had to rein

I have been through a living (Edited per community guidelines) over the past 45 days with Direct TV jacking up my rates by 35%? I have been through many problems over the past 28 years and thought this was better then cable. For awhile it was but recently your prices have become outrageous. I was in

Dear DirecTV, If the issue with ESPN Unlimited seemingly cannot be fixed, and I've gotten none of the promised notification that is has, for months, then the issue of a missing Fox Local Channel is most frustrating. I understand carriage fees and the 'fights' you guys get into. I know the process. I

I use to have direct tv and I had it shut off I need to know if I had a old past due amount and how much but I do not have my old account number

After 15 years of being a customer, all they have done for us is take away channels and raise our bill to almost $200/month. With absolutely no attempt to lower the bill, even after talking with “management”. Just a bunch of excuses and lies. With this kind of service I Hope you go bankrupt right al