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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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(744)
my soaps on CBS

haven't been able to watch for just about 2 months. I have missed so much. they offered me a 10.00 credit but that does not seem like enough . the best of the soaps I've missed.

Question

268

3

0

Switching from DISH

Are there any incentives for switching from Dish Network to DirecTV?

Question

864

1

0

Bundled/Promo Pricing

I was on an promotional offer when I signed up for broadband + video. Does anyone know what happens to my internet price when I the promo period ends? What if I choose to downgrade my internet tier, or if I decide to drop video altogether? Thanks

Question

189

4

Customer Account Data Stolen... Scammers are Scamming Us

I get a call a day (not exaggerating!) from someone claiming to be from "AT&T DirecTV" offering me a discount. Yesterday they even created a phony "DIRECTV" caller ID. The guy with the Indian accent then comes on and gathers personal information in an attempt to hack into my account, and when that f

Question

1.1K

3

Your DIRECTV satellite services have been disconnected.

My DIRECTV account was a combined account with ATT Wireless. Yesterday my wireless account was transferred to a new account number and closed. Somehow this caused the above message to appear on my Directv account now when I login. ATT won't help, DirecTV won't help, seems I'm caught in a loop of Dir

Question

293

2

0

2021 Bill

Where can I get Copy of bill from July 1, 2021 through November 30, 2021

Question

163

2

0

Closed

Retrieve copy of an old bill

Where can I find a copy of a bill from July 1, 2021 through December 1, 2021

Question

158

0

0

BBB - Customer Service

I cannot wait to go to the BBB on Direct TV. I am trying to do something very simple and it has taken over 3 hours and I am absolutely being treated like crap, and they do not care about the consumer

Question

189

4

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Guy with a DirecTV logo shirt showed up at our door

My husband had a guy show up at our door yesterday, claiming to be a DirecTV representative. He was stating that we may qualify for a senior discount, and requested to see our bill. Fortunately, my husband didn't have ready access to this information, and told the guy I could provide it, but I would

Question

1K

5

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Payment to Directv that they say they cannot locate

Please research the payment that I made on June 20, 2023. Check for $156.84, payment went through on 6/20/23: cashed by AT & T services, I have received emails regarding my payment for the next month that has not been paid. And of course the reason is that two payments of $156.84 were received. The

Question

189

2

0

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