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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Accepted Solution

Billing issues

Where/how do it report unauthorized additions to my account?

Question

233

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How to file a complaint?

Hello, I was supposed to receive a $200.00 gift card for making the switch. It never came in the mail and no email came regarding it. So I started calling Directv and this is what happened. I got the run around being told to call reward and rewards said to call DIRECTV. This continued for months wit

Question

187

2

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Paramount + Showtime

We have Showtime on our Direct TV package and we are paying for Paramount+ subscription. How do I avoid the double charge for the package? Should I cancel the Paramount+ subscription? When does the Direct TV change take effect?

Question

569

5

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Accepted Solution

Not my account.

Where do i find the form to fill out for: Not my account.

Question

232

3

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What is owed after cancellation

I allowed my DirecTV service to be suspended because my TV wasn't working and I wasn't using the service. I formally cancelled my service a few months later, but was told there was a significant past due balance. It seems they want to charge me for the months that the service was suspended, even tho

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1.4K

5

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payment made through western union

i made a payment on december 6th at walmart through western union why hasn;t showen up on my account yet i have the tracking number and it shows directv hasn't got it yet and posted it to my account

Question

249

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why won t my account load up

When I go to your web site to pay my bill, my account won't load up.

Question

177

2

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Received my reward card can’t activate

I received my directv visa rewards card in the mail today. So when I go to activate it by phone it keeps saying the 3 digit cvv code is incorrect. Ok now… so I go online try to activate and it says there is an issue with my card and can’t activate. I just received this card. One of the reasons for s

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445

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Accepted Solution

XTRA ALL INCLUDED channel lineup

I have XTRA ALL INCLUDED package. That package is not listed on the available PDF and when I go to my account I can't click on the package for a full description. How can I get a channel lineup for this package?

Question

6.8K

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Direct tv app cannot find reciever

Ongoing issue, already replaced the genie per dirct tv, that did not solve the issue, receiver is connected to the same home wifi network, all direct tv receiver option work, just the app can't find it ( its grayed out)

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1.3K

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NEED HELP?

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