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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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INCREDIBLY HORRIBLE CUSTOMER SERVICE, GOING TO SUE

In the 25 years I have been a DTV customer, I have never experienced such horrible service as I have the past 7 months. I moved to a new house so DTV said just bring the main receiver and they would install a new dish and 5 mini clients. All good. One of the mini clients doesn't work after the first

Question

259

6

0

How to reach someone that can make a decision?

I have been trying to get a dispute settled for several months. Bottom line, we don’t agree on what transpired. Every time I contact DTV I get a different person and a different answer. Even when I think I have something resolved, it does not play out. Then when I call back ( and may I say go throug

Question

262

6

0

Says is not a part of my TV Package when it is

I have DirecTV and Discovery is a part of my TV Package. When I go into the Discovery Go app, it is linked to my DirecTV provider, but locks me out of the programs. This was working fine up until about 2 weeks ago. have tried unlinking/linking provider and have uninstalled and reinstalled.

Question

358

3

0

DirecTV app for iPhone

My iPhone 14 DirecTV app will not connect to my receivers. My iPad connects just fine

Question

188

1

0

Community Best Answer

Military discount

I’m an army veteran with DirecTV satellite service. How do I get the 25% discount off my present bill?

Question

6.3K

10

0

Money back from direct tv

My account was closed with dtv owing me money back which they provided me with a prepaid mastercard which of course has fees and other associated (Edited per community guidelines). At the bottom of the paper the card is attached to, it says you can go online to request a paper check or move funds to

Question

813

1

0

Complaint

I spent 2 and 1/2 hours paying my bill today. Your smart Maxine’s are not very smart. I had five agents hang up on me. Somehow you people think I have all day to pay you I am the customer and have had Att and bell service for almost 60 years Some one needs to call me Bruce owen ( Edited as per the g

Question

284

5

0

Monthly bill increase 194%

My monthly bill has increased by 194% for no reason. I had paid my bill on 14 September. One (1) of my two (2) TVs has been made inactive. Now, my second (2nd) TV has been made inactive.

Question

260

5

0

Two Directv accounts set up at one address

In October/2022 we cancelled our Directv service at Lynchburg TN that we had established for many years. In December/2022 we found another withdraw from our credit card. When we contacted ATT we were informed there was a Directv Business account set up at Lynchburg TN in on April 27,2019 that we wer

Question

232

1

0

Can’t log in and no longer have access to email address listed on account

I tried to log in to my Direct tv satellite account and after the second attempt I received a care code 205.2 error. I did not exceed the number of attempts and am trying to unlock account. I am unable to reset my password because I no longer have access to the email address on record on my account.

Question

322

1

0

NEED HELP?

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