Watching on Satellite

All of a sudden I have a screen when turning on my tv (I have Direct TV) that says "Select your experience" It appears to be created by Amazon. It has their insignia on it and suggests "Sign up a free Amazon account". It suggests a "full" or "basic" plan. I cannot use ANY key on my remote to remove

I'm a recent subscriber to Direct TV Gemini Air using ATT fiber. Installing tech ( ATT) did not do a complete job of setup. Within 48 hours we experienced the programming for our package "change" from our local channels and guide for our zip code and instead deliver the signal for Lenoir City TN. Th

I recently added HBO Max. I'm trying to watch an episode, but it plays for a while and then freezes. I attempted to record the episode, but it did not record; it reads "Pending Recording". I set up multiple episodes to record. They all read "Pending Recording." It has been two days, and they all rea

I work in an assisted living facility which provides Direct Tv to over 90 units, each getting their own cable box. Some with multiple cable boxes. In one (1) unit the television (Vizio) and the Direct Tv box both work, and all channels can be watched as desired. However, when the resident turns off

Every time I want to watch a DVR'd show via my DirecTV app on AppleTv, it defaults to an inactive receiver which was returned to DirecTV 5+ years ago . . . 1) How do I remove inactive receivers from the app (again, these were returned 5+ years ago, I am no longer being charged for them, and they do

A year ago I upgraded from a HD DVR receiver that was several years old to the latest Genie 2 receiver package. When that happened I noticed to problems: 1. The response time of the Genie 2 was about half of what it was on the old receiver. There is noticeable lag time / latency in all operations. 2

We Have the Korean channel package and SBS is not broadcasting--when to be resolved???

Have the Korean channel package and SBS is not broadcasting--when to be resolved???

I have a Directv Satellite Dish for years in the St. Louis region in Illinois. Recently, we've noticed a video glitch/skip that is occurring persistently. Audio is never disrupted, but the video picture will freeze a split second and then jump right back in sync with audio. This occurs about every 1

connection interruption.