
Streaming Account
Learn how to manage your Streaming account.
193
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Question
Refund of holding fee
On Nov fifth I tried to sign up for the free trial using both of these email addresses but I got an error message. Unknown to me I was charged the $30 holding fee both these times. I know it said I should get the refund of this with 3-5 business days but I still have not received same. I spoke to an
Question
419
1
0
iPhone 13 wifi/ dirctv/gemini.air
I have made accounts for all sites needed to install and items and need to know what my usernames & passwords are for all sites I have to use and if possible make 1 site for everything and if any agent try’s selling me (Edited per community guidelines) again I’ll burn it all nothing works fix this
Question
243
1
0
Closed
Charged too early
I just hooked up to Direct Stream yesterday. Today I was charged for a full month. Overdrew my bank and They don’t care, I’m having to deal with paying an overdraft charge. I’ll get my money back in about 5 days…..What a joke! And I didn’t get the full free trial, they instantly cut off my service.
Question
443
2
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Rewards cards are a scam
I was told that if I got the Sports Pack and an elevated plan I would get $300 card and $250 card. I didn’t. ATT lulls you into false hope and then pulls the rug out from underneath you. I can’t wait for the next two years to be over.
Question
294
5
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Account Disappeared
Got logged out while watched tv yesterday morning. Now I can’t log back in on any device, tv, app, computer, web. Nothing. Can’t reset password, doesn’t recognize user name. Nothing. I talked to numerous customer service reps yesterday including going up to the art store. Nothing. Some of them see m
Question
207
1
0
Bally Sports isn’t working anymore
Worked fine for over two years and kicked me off a few days ago. Using DirecTV Stream service and “connect TV provider” link. Will not let me authenticate on either phone app, Roku, desktop PC via browser, etc. have used cellular connection as well and different WiFi networks. Same result.
Question
2K
12
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Forms of Payment
I'm having difficulties creating additional DirecTV Stream accounts due to AT&T not allowing multiple accounts on the same credit card. The satellite division of AT&T does not have this limitation. Also, satellite accounts allow users to setup auto-payments using a checking account. Does anyone know
Question
663
2
0
Keep having to change password
At various times I’ll get logged out of my DirectTV, AT&T, or Yahoo account. I’ll try to log in but it says “The limit for unsuccessful sign-in attempts has been reached. Go online and reset your ID/ Password to restore access. Care code: 205.2”. But that was the first time I tried to log in. So I g
Question
1.4K
4
0
Verify TV Provider for ESPN app
unable to verify TV Provider Service (Directv Stream) for my ESPN app that is an installed app. I am using the Directv Stream box. My ipad/phone say the device is connected with the credentials but the message on my TV says ‘unable to verify’ and thus cannot get in. I am able to log into ESPN+ no pr
Question
293
1
0
$250 visa gift card
Never received.. signed up to DirecTV directly, switched from Spectrum CATV. Advertisement on Internet and website claimed would receive a gift card, I asked customer service Rep more than once, to verify I would receive gift card / assurance I qualified, and she said yes. I have not received gift c
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240
2
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