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Satellite Account
Learn how to manage your Satellite account.
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Charging for channels we did not request
We have canceled Directv after being customers for more than 20 years. I'm sick and tired of being charged for packages that we did not request. They would not even take off $16.99 for a channel we have never had before. They charged it on our last bill. We will NEVER go back to DirecTV!
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103
2
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Moviesanywhere
Good morning, I recently signed up for Directv and linked my moviesanywhere account to the directv system. The movies play if I am using the Directv app, however, if I play them using my genie 2 with the 4k mini box, they stop after 5 minutes. I get a message that says, "Authorization in Progress".
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202
12
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Can't Log In to DirecTV account
DirecTV website and app won't accept my log in information. I can not change my password on either. I have tried 6 browsers, 3 computers, and iPhone app. Nothing works. I get a message saying some form of "Something Went Wrong", "Incorrect user ID or password. Please try again. Care code: 201", or C
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2.3K
9
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can't remember password or answers to security questions
I have my account number, email address and user ID but can't remember password or answers to security questions. How can I sign into the account?
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271
3
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An error occurred while processing your request
While trying to access my DirecTV account for the last couple of weeks, I get the following error message: An error occurred while processing your request. Reference #219.d3403617.1718044307.916fd3c https://errors.edgesuite.net/219.d3403617.1718044307.916fd3c This occurs whether I use Chrome or Edge
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4.2K
6
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How do I email directv?
I need to email directv. I've already called them but I really need to write them an email.
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1.5K
14
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Secn+
I have dtv and have added espn+ . My basic dtv sports don’t include secn. . What must I do to get secn+? Last year for football dtv had a sports package that added secn and thus allowed secn+. Is that what is needed to see secn+ softball?
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155
1
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