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Streaming + Device & App

Streaming + Device & App

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Community Accepted Solution

Hisense TV down volume issue on remote

I have directv stream and Hisense TV. Directv remote works perfectly except when I hit the down volume button. When I do that the picture mode screen for the TV comes up on the left hand side of the screen. Any idea how to fix this?

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1.1K

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Cannot login to iOS with Directv Stream Credentials.

All of the sudden I cannot login to any iOS app with my Directv Stream info. I get the following error. My password is correct. I can login to the DIRECTV app or website with my info. What I can’t do is link any app. And when I try to set my TV Provider in iOS it fails with this error: Sign In Error

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352

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Purchased Movie

On the Directv app on Roku, I'm able to place a recording in Bookmarks' but when I choose a Purchased movie to be added to 'Bookmarks' it doesn't show up there. It gives me every indication that I have added to the 'Bookmarks' by clicking the '+' to bookmarks but it doesn't show up. Any ideas why th

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106

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Recent posts

To the person monitoring this forum. Can you please allow posts to be sorted by "Recent"? I was reading a post, and realized it was posted two years ago. Thank you.

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69

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Community Accepted Solution

login

why am I getting an error message everytime I try to get to a login screen. I went through att previous and when I even press DirectTv on there screen it takes me to same error message.

Question

787

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Bad Service

Today I cancelled my service. I have been a loyal customer for years. I even moved states and continued my service, which DirectTv recommended. However I went to access some shows I DVR and could not. After spending hours on the phone it turns out DirectTv didn’t switch my service correctly. Meaning

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199

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Aerwave

Does anyone have trouble connecting using Aerwave? All my devices work fine but I just got DIRECTV streaming and cannot connect

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78

1

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Final Bill

I am still able to access my online account. Although, Directv has drafted the early termination fee, I am unable to see a final bill online. I was told the first time that I called, that I would be able to see the amount after 24 hours. It has been 48 hours and I am still not able to access. I need

Question

524

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Gemini logged into someone else’s account

Since march 1st my Gemini has been logged into someone else’s account. My recordings are gone, my channels are gone, they are local channels from some other state. My apps are gone. I’m unable to log out due to auto sign in, I’d need this persons account information. I’ve been with technical support

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589

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Community Accepted Solution

Gemini Air Slow Guide display and channel change video buffering

Started a couple of days ago. The Guide is slow to display and same for changing channels. Also occasional message re video loading, i.e. buffering. Originally I thought maybe something was updating in the background but it has now been a few days and the Guide and changing channels are still slow.

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182

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