
Streaming + Device & App
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Customer support is clueless, how do you know?
When I posted HULU isn't playing on DirecTV streaming (and it still isn't), now for 8 days and some of the replies are HULU is working on the problem, when I called yesterday twice, HULU customer support is clueless of any fix and when it's happening. So where do these responses on here come from th
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Watching & Streaming
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Local Channels
So I signed up for the 5 day streaming free trial. I wanted to switch from YoutubeTV to get SNY again. My problem is with getting my local channels correct. My zip code is 18428. I'm in PA. When I enter that zip on directv local channel lookup it asks to pick a county. One county gives me the correc
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Watching & Streaming
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Closed
When is DirecTV replacing defective boxes?
Why isn’t DirecTV replacing defective boxes that no longer work with HULU? I believe this is day 11 or 12 and it still isn’t fixed.
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Watching & Streaming
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Final Bill and ETF
I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked
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Streaming Account
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if you switch from dish to streaming, can you still feed multiple screens, using genies?
if you switch from dish to streaming, can you still feed multiple screens, using genies? I like to watch as many as 5 screens at once (for sports). Also, only my one, large screen is a smart tv. The other ones don't allow for internet access. That's why I'm wondering if you can still use the genies.
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Streaming Setup & Equipment
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Prime video not launching
Prime video app will not launch. I have checked for system updates, rebooted the system, and force stopped the app. It says "you must sign into your Google account", but I AM signed into my Google account. I even removed my Google account and added it back to the system, but I am not having any luck
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Watching & Streaming
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How do i get a gemini air if i already have service
How do i get a gemini air if i already have service
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Streaming Setup & Equipment
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Unable to receive login code sms
I am trying to login, however i get the message To help keep your account secure, you’ll need to confirm your identity. We’ll send a one-time code to ***.**6.0412. The code may take a few minutes to get to you. This is not my phone number
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Watching & Streaming
348
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wi-fi disconnect after 4 hours
I have 4 Gemini-air and after 4 hours of shut down I have to log aback onto my wi-fi network, works great before and I can turn off and back on as long as it no longer that 4 hours shut down and I get on the average of 100+ MPS at each location this just started happening? How do I fix it?
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Streaming Setup & Equipment
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Display of information on DVR recordings is incomplete
Sometimes I want to know what channel number and the date/time that a recording was made. Currently, only the name or call letters of the station are displayed and the date is just today or some other day, not the time and date. When I was a Cox customer, I could easily see that information. I know
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Watching & Streaming
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