
Streaming Account
Learn how to manage your Streaming account.
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Question
Credit for Disney dispute via tvpromise.com site
I applied for a credit when it was first announced through the tvpromise.com website of $20 due to the Disney dispute. When this was raised to $30, I once again visited the site and it informed me that I was already enrolled for the $30 credit. Were these credits supposed to appear immediately? My b
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1.8K
3
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Additional charge for Disney channrls
In a Jan.24 I agreed to a 2 year contract that included the Disney channels, ESPN and such. Yesterday I was notified that mr chedit card was debited an extra $12.03 for ESPN. Why is not a breach of your contract that I agreed to?
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338
4
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activate sports mode disable
"Activate Sports Mode now" message will not go away. I have searched and read this thread but I don't see a resolution. Does anyone have an answer to how to disable this feature or at least make the message go away? I have tried everything. Thanks
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2K
2
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DirecTV Stream Price Increase and ABC/Disney Negotiation
Just got an email now (Sep 10, 2024, ~5pm eastern) informing me that DirecTV Stream Premier plan is increasing by $9/mo starting next month. Can anyone at DirecTV confirm if this is due to the ABC/Disney re-negotiations and will those channels be back next month? Or are you increasing the price whil
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2.5K
10
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How do I edit my Forums comment?
I want to edit a post I made earlier, but the 3 dots do not offer the edit option. Am I missing something?
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249
7
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This Company is Full of Apologies but has ZERO Empathy
I used to be a proud DIRECTV customer - no more. I chatted with a DIRECTV representative twice today, as well as, one person purporting to be a manager. I was merely trying to get a two-day extension on my DIRECTV Stream bill. I have been a DIRECTV customer for well over 10 years and was provided wi
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300
6
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Refund requested for service not signed up for
Hello! We cancelled DirectTV service (through AT&T) when NFL Ticket went to YoutubeTV last fall. Beginning in November 2023 we started being charged $79.20 per month for streaming. Customer Service says we started this service online. We did not. This amount has been withdrawn every month since last
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355
4
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subscription offer
just subscribed to DTV stream thru Roku, there is NO mention of the initial 3 month discount and will be charged full price ($119) when my 5 day waiting period is over and NOT the $30 discount for 3 months....what gives?
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324
2
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Are there additional fees for adding a device?
I have DirecTV Stream and have the Gemini device that comes with the service. I'm interested in getting a Gemini Air to use with a second TV in my house. Will there be any additional fees (beyond the cost of the Gemini Air)? I've searched on the DirecTV site and this forum and can't find a clear ans
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6.4K
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