New Member
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10 Messages
BLUETOOTH FREEZES SATELLITE FEED
Recently when I connected any of my bluetooth headphones to my Gemini box, the satellite feed froze, and if I change the channel, all I get is a black screen with the channel information header. The apps work fine. Tech support sent me a replacement box and said that the updated firmware would solve the problem but the new box has the same issue. Any one else experiencing this?
DIRECTVhelp
Community Support
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256.1K Messages
11 days ago
We're sorry to hear that the problem persists even after the Gemini device was replaced, @cheshirecb. We've forwarded this to our team for further investigation, and we'll let you know once we get an update.
Christian, DIRECTV Community Team
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DIRECTVhelp
Community Support
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256.1K Messages
9 days ago
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Jpolanco1980
New Member
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1 Message
7 days ago
Yes same here, I hadn't used my headphones on my Gemini for a month and now that I was trying to watch TV while my wife was sleeping as soon as I connected any headphones because I tried 3 different pairs and it immediately stops programming.
What I did notice is that they work fine on the apps but not Live TV or recorded save programming.
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cheshirecb
New Member
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10 Messages
6 days ago
Exactly what I'm experiencing. And it is happening on all of my receivers; not just one.
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