New Member
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1 Message
Audio lag via Gemini Air unacceptable
For the amount of money I pay for this service, I should be able to listen to Dolby 5.1 content without a very unacceptable audio delay. When I launch Youtube through my smart TV app and watch a video/audio sync vid, there is no delay. Launching the same video through the Gemini Air, the audio delay is a whopping 14 frames!
DIRECTVhelp
Community Support
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256.4K Messages
3 hours ago
We understand why that audio lag is unacceptable, @MareCrisium. Since this is not standard behavior for the Gemini Air, we want to try a few quick fixes to get your audio and video perfectly lined up. Please try the steps in this link to see if it resolves the delay: Get help with your DIRECTV Gemini Air or remote | DIRECTV Support If that doesn't fix it, let us know so we can dig deeper. Charles, DIRECTV Community Team
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