Genre Packs

Is there a way to revert to the older menus on the genie? The new setup is terrible

There is nothing streamlined about getting to, starting my show, or even deleting my show after viewing with this new layout! It takes much longer! Please change it back!!!!!!

Is ESPN unlimited integrated into the DirecTV genre sports package if I use a Gemini box?

Keeping your device updated shouldn’t feel like a plot twist. If you're using a Roku or Amazon Fire TV with DIRECTV, a quick software check can keep your streams smooth and your shows uninterrupted. 🔧 Amazon Fire TV: Your device should auto‑update, but you can confirm under Settings → Appstore. To

I just got billed for my Disney+ account and realized that I should not be getting billed any more with my DirecTV Premier package. I went through my emails and cannot find the Activation email for Disney+. Worse, the email address I use for DirecTV and Disney are one and the same. Not sure that sho

Whether you’re installing for the first time or fixing a hiccup, start here. Before You Begin Samsung TV software 3.0+DIRECTV App v5.0.82 or higher for Live TVConnect over home Wi‑Fi for at‑home streaming benefitsInstall / Reinstall Press Home to open Smart HubSearch DIRECTV → Install → Open the app

Checking on a DIRECTV reward? You can track it anytime! Just head to the DIRECTV Reward Center, hit Access your rewards, and enter your Claim or Account number. You’ll see where everything stands — quick and easy. ⭐ If you recently activated service, keep an eye out for an email or letter with your

what does it mean on a pending recording that has a bright orange circle with a R* next to it.....no other recordings are pending during that time frame.

Don’t panic—we speak fluent 50007, 60001, and 60007. 😅 These errors usually mean your DVR hit a snag while recording or playing back. But good news: we’ve got fixes faster than you can say “rewind.” 🔧 Error 50007-001: Playback glitch? We’ve got the steps. 🔧 Error 60001-001 to 004: Recording hiccu

I signed up for the DirecTV MyEntertainment Package 11 days ago. I received an email to activate the HBO/ Max package and was able to link my DirecTV account to HBO/Max and that is working. However, I never received an email about the Disney+, Hulu Bundle and there is no 'link' to Activate Disney/Hu