New Member

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11 Posts

Saturday, July 11th, 2026

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Direct TV not recording what I want

I want to record NBC Nightly News on my local NBC channel 6 at 5:30PM.  But Direct TV is refusing to record that, and instead it is recording a program on NBC News Now channel 4004 at 9PM.  Both the channel and the time are wrong.

When I watch what is recorded, at about 7PM, it's useless day old news.

This needs to be fixed.  Let me select the channel I want to record!

I am using the Gemini device.

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Community Support

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256.2K Posts

6 days ago

We hear your frustration and want to ensure you get your news fresh at 5:30 PM, @tlveik. Our Cloud DVR groups nationwide shows together, which can cause this channel mix-up. To fix this, you can switch to an individual episode recording by following these steps:


- Cancel the series:
Go to My Library > Upcoming Recordings, select the show, and choose Cancel Series.

- Use the Guide: Open your Guide and scroll to your local NBC Channel 6 at 5:30 PM.

- Record once: Highlight the show, press Record (or the ... button), and select Record Once.

 

If further technical assistance is needed, contact us here: 

DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team

New Member

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11 Posts

5 days ago

Are you saying that I need to "record once" every day?

Community Support

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256.2K Posts

5 days ago

You don't have to set it to record every single day—sorry for the mix-up! What's happening is a glitch where the system prioritizes the streaming version because both the local and national feeds have identical show names. You can easily fix this by forcing the DVR to stick to your local station. Just cancel the current series in your library, open your Guide, and go to Channel 6 at 5:30 PM. Highlight the show there, hit Record Series, and you're good to go. Charles, DIRECTV Community Team

ACE - New Member

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3.8K Posts

4 days ago

@DIRECTVhelp If you would let subscribers select the channel to record from when settings up "series" recordings---this wouldn't happen. People have been requesting this feature for a few years now. (Directv Satellite has this option)

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Contributor

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3 Posts

4 days ago

I have experienced this same problem with the NBC Nightly News - it just started doing this a day or two ago.  I've tried the suggested solution - and when I ask the DVR to record the local channel, as a series, it only does it for the upcoming 3 or 4 days (I've tried multiple times, the result is a varying...short...number of days, never more than 4).  What do I need to do to get the DVR to record this program out the full 276 days (or whatever the limit is)???

ACE - New Member

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3.8K Posts

4 days ago

@bauerm It's a glitch with the Fast Channels. It will resolve on it's own eventually. I've seen the glitch several times and takes about a week to stop. Until they let customers choose the channel when setting up a series recording---just have to live with it.

Contributor

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3 Posts

1 day ago

I'm keeping an eye on our scheduled recordings to see how/when this resolves itself.  Interesting - the NBC Nightly News program that didn't want to do the daily recording is now in the daily schedule starting next Saturday.  For some reason, it skipped this Friday - I can add that manually.  But another odd thing popped up!  The Today show is now scheduled to record 9 or 10 times a day starting 7/24 on "Today All Day" (we have it scheduled to record "only new" on the NBC affiliate every day, and that has been working properly...until this popped up!).  Directv, can you explain this???

ACE - New Member

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3.8K Posts

1 day ago

The glitch is b/c those shows are also recording from the Fast Channels. There is a "Today All Day" Fast channel on channel 4005. Same thing with the NBC nightly news. It also airs on "NBC News now" on channel 4004. It's a glitch with the Fast Channels and it normally resolves on it's own in a week or so. 

Contributor

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3 Posts

7 hours ago

Have you seen this issue pop up months after a program is first created?  Our Today and Nightly News recording choices were made back in May - and it took until July for this "glitch" to happen.

New Member

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11 Posts

6 hours ago

@bauerm It's working correctly for me now, but yes, the scheduled recording was established a few months ago.  Don't know why the problem started just a few days ago.

ACE - New Member

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3.8K Posts

2 hours ago

@bauerm  @tlveik Yes I have seen it months even years later after setting up a series recording---- because they have recently added new FAST channels that are causing this glitch. They are added all the time.. Again, It's the FAST channels (the ones in the 4000's channel numbers) being added that is causing the issue.....and the glitch will resolve on it's own up to 7 to 10 days  or so if you are seeing it. 

(edited)


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