ACE - New Member
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3.8K Messages
Apps Order--Osprey
After the last update on the Gemini box (Osprey) ---when you press the apps button ----the apps list is no longer listed n order of last used. It's just a list of the apps you have installed. Software update version 34.5.9.27. Same update on the Gemini Air doesn't cause the glitch. Device restart doesn't resolve the issue.
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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
DIRECTVhelp
Community Support
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256.2K Messages
3 months ago
Thanks for calling this out, @Ludwick577. We’ve passed this straight to our team, so they can dig into what’s going on. It would be a huge help if you could swing by our DMs and share a quick screenshot of what you're seeing. Rhyan, DIRECTV Community Team
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mfpcarden
Community Manager
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130 Messages
3 months ago
@Ludwick577 is this happening on both of your devices? Mark, DIRECTV Community Moderator.
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Ludwick577
ACE - New Member
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3.8K Messages
3 months ago
@mfpcarden It was happening only on my Gemini box, but resolved itself a couple of hours ago. Perhaps a fix was pushed to my box?
(edited)
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mfpcarden
Community Manager
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130 Messages
3 months ago
Glad to read this @Ludwick577 and will let our engineering team know this.
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Ludwick577
ACE - New Member
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3.8K Messages
2 days ago
@mfpcarden glitch started happening again for the last week ....apps no longer appear in order of last used. Gemini box.....not the Gemini Air
(edited)
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mfpcarden
Community Manager
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130 Messages
2 days ago
@Ludwick577 we will have our team look into this.
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Ludwick577
ACE - New Member
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3.8K Messages
2 days ago
@mfpcarden thanks
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DIRECTVhelp
Community Support
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256.2K Messages
1 day ago
Was this on the Gemini box again or Gemni Air? Mark, DIRECTV Community Manager
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Ludwick577
ACE - New Member
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3.8K Messages
1 day ago
Gemini box.
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DIRECTVhelp
Community Support
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256.2K Messages
1 day ago
Thank you. Mark, DIRECTV Community Manager
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